Beauty Mate Privacy Policy

Introduction

Beauty Mate is committed to protecting your privacy and complies with the Privacy Act 1988, including the National Privacy Principles.

The following privacy policy outlines how Beauty Mate collects, uses, stores, manages and discloses your personal information. It forms part of the Beauty Mate terms and conditions.

Who is Beauty Mate?

Beauty Mate is owned and operated by BM Sensation Pty Ltd (ACN 126258375) 60 Stokes Street Port Melbourne, Victoria, Australia 3207.

How Beauty Mate collects personal information

Beauty Mate may collect personal information from you via this website when you make an enquiry, purchase or submit your contact details for other purposes. By entering the site and providing personally identifiable information you are bound by this privacy policy. If you do not agree to the terms of this policy please do not enter any information about yourself or your related business.

Beauty Mate may also collect personal information from you:
• In person
• By mail, when you respond to an advertisement, promotion, competition, coupon or marketing offer
• Over the telephone, when you enquire or purchase

What personal information is collected and why?

Beauty Mate collects your personal information in order to provide you with the information, products or services you require. For example, personal information may be collected to enable Beauty Mate to deliver products that you have ordered, to supply services that you have requested, or to provide information that your require.

Beauty Mate will only use your personal information in a manner consistent with the purpose for which you provided it to us and for the purposes of internal research, analysis and direct marketing. Please note, Beauty Mate will use your contact details to send you further information about Beauty Mate products and promotions. This may include contacting you by mail, telephone, email or SMS. By providing your contact details to Beauty Mate and accepting the Beauty Mate terms and conditions, including this privacy policy, your are expressly consenting to being contacted by these channels for marketing purposes for an indefinite period of time until you communicate to us otherwise.

Beauty Mate will only use your personal information for additional purposes where you have been informed and consented to the additional use or purpose.

You can let us know at any time if you no longer wish to receive marketing material from Beauty Mate by contacting Beauty Mate using the contact details below.

Where Beauty Mate collects sensitive personal information from you, such as health information, it will not be used for any additional purpose without your express consent.

How Beauty Mate discloses your personal information

Beauty Mate may disclose your personal information to third parties in some circumstances. For example, Beauty Mate may disclose your personal information to a third party where it is necessary in order to provide you with a product or service you have requested. We may also disclose your information to third party contractors who help us operate our business or to other organisations for credit fraud protection and risk reduction purposes.
Beauty Mate may enter into arrangements with third party affiliates to provide you marketing and information relating to third party products, services and promotions that may be of interest to you. If you do not wish your personal information to be used in this way please contact Beauty Mate using the contact details below.

Beauty Mate ensures that any third party to whom your personal information is disclosed agrees to comply with the Privacy Act 1988 and the National Privacy Principles. However, Beauty Mate accepts no liability for disclosure of information due to errors in transmission or unauthorised acts of third parties.

Beauty Mate reserves the right to make contact with you or release specific information if we are directed to by legal proceedings, government agencies or if there has been a violation of our terms and conditions of use.
Sensitive personal information such as health information will not be disclosed to any third party without your express consent.

How Beauty Mate keeps your personal information secure?

Beauty Mate has both physical and technical security measures in place to protect the personal information it collects.

Beauty Mate operates a secure data network protected by industry standard firewalls and password protection systems. Personal information collected by Beauty Mate is stored in a protected area and electronic records are held in a secure database, in proprietary data format, which can only be read using proprietary tools.

We value the security of your personal details. Consequently we use a widely respected secure and reliable online payment provider for all of our credit card transactions - PayPal’s Payflow Payment Gateway that is secured with 128 bit (SSL) encryption. Beauty Mate processes its own telephone orders via a payment gateway with a leading bank.

Beauty Mate employees are required, as a condition of their employment, to treat personal information held by Beauty Mate as confidential and only authorised individuals have access to personal information provided.

We cannot however guarantee that unauthorised exposure will not occur. Other companies that may link or place advertising on the Beauty Mate website and may collect information about you when you view or click on their link. You should make contact with these businesses directly if you have any concerns with their own privacy and information collection policies.

We do not guarantee that this website is virus free. It is the responsibility of each visitor to scan for any virus or faults.
How can you gain access to or correct personal information held by Beauty Mate

Under the Privacy Act, you have a right to seek access to the information that Beauty Mate holds about you. You also have the right to ask us to correct information about you which is inaccurate, incomplete or out of date.
You may gain access the information that Beauty Mate has collected about you or have your personal information corrected by placing your request in writing and sending it to Beauty Mate using the contact details below. Before providing you with access to your personal information Beauty Mate will require you to produce a certified copy of a form of photo identification, such as drivers licence or passport.

Amendments to Privacy Policy

Beauty Mate reserves the right to make changes to its Privacy Policy from time to time. It is therefore recommended that you periodically consult this Privacy Policy.

How to contact Beauty Mate

If you have any questions relating to privacy or your personal information please contact Beauty Mate:

• By phone on +61 3 9647 9477
• By e-mail at info@beautymate.com.au
• By letter at Beauty Mate PO Box 54, Port Melbourne, Victoria, Australia 3207
• In person to our head office at 5/60 Stokes Street, Port Melbourne 3207
Further information regarding the Privacy Act 1988 and the National Privacy Principles is available from the Office of the Federal Privacy Commissioner's website at www.privacy.gov.au.